About this program
The Twitter, LinkedIn, Instagram and TikTok accounts your brand depends on get over-shared, under-protected and almost never audited. Quick check.
Risks addressed
- High Shared password across the marketing team leaks
- High Departed agency or contractor retains access
- Critical Account takeover damages brand or distributes malware
Controls (7)
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Inventory of every corporate social account + owner
HighInventory of every corporate social account + owner
How to test + evidence
Testing procedure: List every official handle, platform, owner and approval workflow.
Evidence to collect: Social account register.
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MFA on every social account (hardware key for Tier-1)
CriticalMFA on every social account (hardware key for Tier-1)
How to test + evidence
Testing procedure: Verify 2FA / passkey on every account; X / Meta / LinkedIn / TikTok / YouTube.
Evidence to collect: MFA status screenshots.
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No shared / personal email used for account recovery
HighNo shared / personal email used for account recovery
How to test + evidence
Testing procedure: Recovery email points to a managed corporate mailbox, not an individual.
Evidence to collect: Account recovery settings.
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Posting via central tool (Hootsuite / Sprout / etc.)
MediumPosting via central tool (Hootsuite / Sprout / etc.)
How to test + evidence
Testing procedure: Posters do not have direct platform login; tool brokers access via OAuth.
Evidence to collect: Tool config + access list.
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Access reviewed quarterly + removed at offboarding
HighAccess reviewed quarterly + removed at offboarding
How to test + evidence
Testing procedure: Quarterly recert + offboarding checklist explicitly revokes social access.
Evidence to collect: Recert report + JML checklist.
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Documented response plan for account takeover
HighDocumented response plan for account takeover
How to test + evidence
Testing procedure: Playbook: who calls the platform, who notifies legal, how to communicate to followers.
Evidence to collect: Playbook + most recent test.
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Login activity alerts on each account
MediumLogin activity alerts on each account
How to test + evidence
Testing procedure: Platform-level alerts for new logins / device changes piped to a monitored inbox.
Evidence to collect: Alert config + sample.